Overhauling the Digital System for Fare Inspection Officers
Discover how we upgrade and overhaul the digital system for fare inspection officers in Singapore
The Problem
The client was facing challenges with their old analogue fare-checking system. They needed to move to a digital system and wanted to implement a smartphone application to connect back to their fare system for fast and seamless checking for all public transport.
Additionally, their inspectors were largely comprised of older individuals who needed upskilling to meet the demands of digital transformation.